We take feedback seriously, but we are unable to verify this review or identify the individual involved. We encourage anyone with concerns to bring them directly to our team at the time of their visit or stay. Our leadership and clinical staff are present in the facility daily and are always available by phone to address issues promptly. We would welcome the opportunity to meet with you personally, conduct a walkthrough of the facility, and review our pest control documentation, which reflects no ongoing concerns. We also routinely review care concerns in real time to ensure all residents receive timely and appropriate support, so we would appreciate more specific information regarding your experience. Santa Rosa Post-Acute was recently remodeled, with significant upgrades including new furnishings throughout the building. While parking can be limited at times, this is largely due to maintaining a fully staffed team dedicated to resident care, something we are proud of. We remain committed to providing a safe, clean, and supportive environment for all residents. Please reach out to us directly so we can better understand your concerns and address them appropriately.

We are thrilled to receive your 5-star rating. Your trust in Santa Rosa Post Acute means everything to us!

Thank you for your wonderful feedback about our attentive staff and consistent care. We truly appreciate your recommendation!